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Customer: Priority #1  When your damaged car arrives we will thoroughly inspect it for
all visible damage. A preliminary estimate will be prepared and faxed to
the insurance company. You may want to continue to drive your car during
this stage of the process if it is safe to drive. If your vehicle is
deemed unsafe to drive we will take the pre-repair pictures to verify
damage and then tear down the damaged area, identify the hidden damage and
order the parts. This speeds up the repair process and makes any
inspection by insurance company personnel as positive and thorough as
possible. Remember, they want you back in your car as soon as possible
like we do. ExAuto will facilitate all "negotiations" necessary with the
insurance company.Insurance Company: Priority #2 A line item estimate, with the pre-accident photos and all the necessary documentation will provide you with the elements needed to settle the most difficult claim. We are capable of assisting you with state-of-the-art technology including computer generated estimates, faxes, digital photos, Polaroid pics, direct phone connection uploads, etc. Remember, our promise to not deceive (lie to) our customer applies to you. 35+ years of experience in the collision repair industry assures your policy holders/claimants receive quality, economic, honest service that enhances your image, and meets your needs regarding policy holder retention. The Referring Party: Priority #3 We are acutely aware that when you recommend a business to someone you are putting yourself at risk. Whether you are the seller of the vehicle, a prior satisfied customer, or an insurance agent our courteous professional staff will reinforce your decision to recommend us. Our purpose in this transaction is to enhance your image with your referral. We respect your trust in us. With all 3 parties being vitally interested in customer satisfaction, Exhibition Automotive's objective as the Trauma Control Center is met time after time. Note: We have a Customer Research company attempt to call every customer after they've had their car back for awhile to make sure that you're satisfied. E-mail:
Copyright © 2002 by Exhibition
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